There are some goods which can't be shipped via our Pickup parcelshops. These include all goods which are prohibited in DPD's general terms and conditions, as well as parcels which do not have a square or rectangular shape. Further exclusions are: hazardous goods, hazardous goods in limited quantity (LQ), COD parcels, tyres, parcels for personal delivery, e.g. medicines.

Our Pickup Parcelshop Finder will enable you to find the Pickup parcelshops in your area. Choose your favourites from (NUMBER) Pickup parcelshops in (COUNTRY) and 28,000 throughout Europe.

Pickup is the name for the parcel shop network operated by DPDgroup. With 28,000 Pickup parcelshops it is the most widely distributed network in Europe.

Yes, you can also collect your parcel from the Pickup parcelshop without the parcel notification card. We simply need proof of identity in the form of your ID card, for example. If someone else collects your parcel for you, this person must also provide proof of identity, together with the authorisation form filled out by you.

Parcels which are delivered to the Pickup parcelshop are stored there for 7 calendar days. Calendar days are every day of the week, including Sunday. After that the parcel is returned to the consignor.

Yes, you are welcome to collect parcels for a family member, friend or acquaintance. To do so you will need proof of identity and an authorisation form filled out by the consignee of the parcel.