Personal data information for “myDPD”

The company GeoPost, with registered office at 26 rue Guynemer, 92130 Issy-Les-Moulineaux France, is the parent company of the DPDgroup companies, including DPD (Schweiz) AG. GeoPost is the data controller of the service “myDPD”.

The personal data are processed in the course of delivery services agreements. GeoPost hereby informs Users that the personal data collected are not mandatory for the performance of the delivery services, but they facilitate it.

GeoPost as controller collects and processes your personal data only within the scope of the provision of the services set out in the GTC, in particular the operation of an mobile-application/ web-application which facilitates the parcel management (including a track and trace service) to you as the parcel recipient.

The data will be used by GeoPost, its European entities including DPD (Schweiz) AG, and/or any third party involved in the performance of the services, particularly:
  • To perform the delivery services, on the legal basis of the performance of a contract;
  • To issue offers of similar products and services, by any mean of communication, as part of customizing business relations, on the legal basis of the legitimate interest;
  • To measure the level of satisfaction of the Users and improve the offers and services of GeoPost and its subsidiaries, and on the legal basis of the legitimate interest.

The personal data of the User are kept for a maximum of three (3) years following his last connection to “myDPD”, except for the physical address of the User that is kept five (5) years.

The User shall have the right of access, and to rectification, object, restriction of processing, data portability by transmission of his data where technically feasible, and erasure of his personal data. These rights may be exercised by sending an e-mail to [email protected].

For any problem linked to the management of his personnel data, the User shall have the right to lodge a complaint with any relevant supervisory authority.

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